Contact Information

Starting June 2012, head office units: Bank Marketing, Bank Operations, Business Process & Productivity Management, Consumer Lending Cluster, Compliance, Corporate Banking Group, Distribution Group, Executive Offices, Finance, HR, Legal, Risk, Treasury and Trust will start moving to your Bank's new Head Office at the Beaufort, 5th Avenue corner 23rd Street, Bonifacio Global City, Taguig City.

Your head office contacts' email addresses and mobile numbers wll remain the same.

You can still get in touch with us through the same contact information.

Customer Service Hotline 888-1700
Trunkline 575-3888

Looking for more information? Need an answer to a question?
For more information about EastWest Bank you may contact us through the following channels:

  Online Feedback   Online Feedback Form
  Customer Service
  ATM Center
  Credit Cards
  ID and Password Support
  Human Resources

  Trunkline - 575-3888 and 870-3500

  Hotline - 888-1700
  Domestic Toll Free - 1-800-1888-8600
  US Toll Free -1-866-828-6296

  CALL 888-1700 NOW!

ATM Center
Open 24 hours

Reminder: When calling our Customer Service Hotline, please make sure to have your EastWest Credit Card with you.

Mailing Address

  EastWest Banking Corporation
  Beaufort, 5th Avenue corner 23rd Street,
  Bonifacio Global City, 1634
  Taguig City, Philippines