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  1. The promo is open to all EastWest Credit Cardholders (“Cardholder/s”) in good credit standing.*
  2. Promo period is from November 4 to December 24, 2016. Redemption period for the free item is until February 24, 2017.
  3. Cardholders can enjoy a FREE Tub of Popcorn (30 grams) for every movie ticket** purchased from participating Robinsons Movieworld cinemas*** via the ClickTheCity Mobile App.
  4. To avail of the offer, the Cardholder must follow these steps:
    1. Download the ClickTheCity Mobile App via GooglePlay Store or App Store for free.
    2. If with existing accounts, click “LOGIN”, otherwise click “CREATE AN ACCOUNT” and fill out required details.
    3. Once logged in, select from participating Robinsons Movieworld cinemas, and your cinema and movie of choice.
    4. Select desired screening date and time, no. of tickets, and seats (for Reserved Seating cinemas) then click “NEXT BUTTON” to proceed to the Order Summary page.
    5. Click the “Use your EastWest Credit Card” button and enter the first 6 digits of your EastWest Credit Card number. Then, click the “APPLY” button.
    6. Click “CONTINUE TO PAYMENT” to go to the Robinsons Movieworld Terms & Conditions page, then click “PAY NOW.”
    7. On the Payment Gateway page, enter the EastWest Credit Card details, then click “CONTINUE.”
    8. Upon completion, the Cardholder will receive (a) the Robinsons Movieworld e-Ticket/s purchased and (b) Free Tub of Popcorn e-Coupon via the ClickTheCity App “INBOX.” The Cardholder will also receive a confirmation email ticket from Robinsons Movieworld in his/her registered email address. Cardholders may also find the e-Ticket/s under the “TICKETS” Tab and the Free Tub of Popcorn e-Coupon under the “COUPONS” Tab at the ClickTheCity Mobile App.
  5. To claim the Free Tub of Popcorn, the Cardholder should follow these steps.
    1. Proceed to the Robinsons Movieworld Snackbar of the selected Robinsons Movieworld cinema indicated in the e-coupon.
    2. Present the Free Tub of Popcorn e-Coupon and the EastWest Credit Card used to purchase the movie tickets.
  6. The offer cannot be converted into cash or other products and cannot be combined or used in conjunction with other promotions offered by Robinsons Movieworld and ClickTheCity.
  7. The purchase of Robinsons Movieworld movie tickets online via the ClickTheCity Mobile App shall be governed by the standard Terms and Conditions of Robinsons Movieworld and ClickTheCity as found in the ClickTheCity Mobile App.
  8. By joining this promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the promo, including, but not limited to, this terms and conditions.
  9. For any concern or inquiry regarding the purchase of Robinsons Movieworld movie tickets online or availment of the promo offer via ClickTheCity Mobile App, Cardholders may email promo@clickthecity.com. For any inquiry on the promo or concern on the EastWest Credit Card account, Cardholders may contact EastWest Customer Service at 888-1700 or email cards@eastwestbanker.com.
  10. In case of disputes related to the promo, the decision of EastWest, Robinsons Movieworld and ClickTheCity shall be conclusive with concurrence of DTI. All questions or disputes regarding the Cardholder’s eligibility for the promo shall be resolved by EastWest.
* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those whose EastWest Credit Cards are not reported lost or stolen and those who have not otherwise violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.
   
** Tickets purchased for Star Wars Rogue One are not qualified for the promotion.
   
*** All Robinsons Movieworld Cinemas except MetroEast, Dasma, Sta.Rosa, Angeles, Iloilo, Tagum and Ilocos.

  1. How many FREE Tubs of Popcorn will I be entitled to?
    You are entitled to as many as the qualified movie tickets you purchased online for participating Robinsons Movieworld cinemas via the ClickTheCity Mobile App using your EastWest Credit Card and activated EastWest Online Perks during the promo period. The quantity of free tubs of popcorn will be indicated on the e-coupon you will receive.
  2. How can I activate my 'EastWest Credit Card Online Perks’ at the ClickTheCity Mobile App?
    You can access 'EastWest Credit Card Online Perks' on the Order Summary/Ticket Purchase Confirmation Page. To activate, just tap “Use your EastWest Credit Card. Get FREE Popcorn” and enter the first 6 digits of your EastWest Credit Card.
  3. I can't see 'EastWest Credit Card Online Perks', what should I do?
    Make sure you have the latest ClickTheCity App installed.
  4. Will all movies shown at Robinsons Movieworld qualify for the promo?
    Yes, except for Star Wars Rogue One.
  5. I have the latest ClickTheCity App on my phone, but I still can't see 'EastWest Credit Card Online Perks'. What went wrong?
    The “Use your EastWest Credit Card. Get FREE Popcorn” tab will only appear if: a) the movie ticket is purchased within the promo period, and b) the selected movie is qualified and Robinsons Movieworld Cinema is on the list of participating branches.
  6. I used my EastWest Credit Card to purchase the movie tickets, but I forgot to activate 'EastWest Credit Card Online Perks' before checking out, will I qualify for the offer and receive a ‘Free Tub of Popcorn’ e-coupon?
    No, sorry. To qualify, you need to activate the EastWest Online Perks (“Use your EastWest Credit Card. Get FREE popcorn”) and enter the first six digits of your EastWest Credit Card number everytime you purchase tickets.
  7. I received my confirmation email ticket from Robinsons, but I did not receive the ‘Free Tub of Popcorn’ e-coupon. What do I do?
    Make sure that (a) you have purchased a ticket for a qualified Movie and at a participating Robinsons Movieworld cinema during the promo period; (b) you have tapped the “Use your EastWest Credit Card. Get FREE Popcorn” tab and entered the first 6 digits of your EastWest Credit Card number and used the same EastWest Credit Card to purchase your tickets. If you have properly complied with the promo requirements, please check App Inbox, and select Coupons tab. If e-coupon is not found, kindly email us at promo@clickthecity.com so we can assist you.
  8. I inadvertently pressed ‘Claim’ on the ‘Free Tub of Popcorn’ e-coupon, can I still claim the popcorn even if it says ‘Claimed’?
    No, sorry. Only ‘unclaimed’ coupon will be processed by the Robinsons Movieworld Snackbar.
  9. Can I use a screenshot of the e-coupon to claim my ‘Free Tub of Popcorn?’
    No, sorry. You need to show the coupon that you access on ClickTheCity App, with the moving background.
  10. Can I claim the “Free Tub of Popcorn” even without the EastWest Credit Card I used to purchase the Robinsons Movieworld movie ticket online?
    No. You must present the EastWest Credit Card you used to purchase the Robinsons Movieworld movie ticket online via the ClickTheCity Mobile App.
  11. I forgot to claim the free popcorns on movie day, can I still claim?
    You can claim your free popcorn until February 24, 2017.


Per DTI-FTEB Permit No. 14184, Series of 2016

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