How we protect you

We are committed to serving your financial needs and keeping your trust and confidence in EastWest. We have a robust security framework that is regularly reviewed and updated to safeguard your accounts and transactions when you bank with us.

EastWest Peso Money Market Fund

Online and Mobile Banking Security

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EastWest Peso Money Market Fund

Debit/Prepaid/Credit Card Security

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EastWest Peso Money Market Fund

ATM Banking Security

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 How you can protect yourself

You are our partner in creating a safe and secure banking environment. While we have numerous safeguards in place to secure our e-banking channels for your protection, you can also protect yourself and your loved ones from fraud, identity theft, and transaction-related threats.

EastWest Peso Money Market Fund

General Banking Security Tips

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EastWest Peso Money Market Fund

Safe Online Banking Tips

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EastWest Peso Money Market Fund

Safe Mobile Banking Tips

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EastWest Peso Money Market Fund

Safe Shopping Tips

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EastWest Peso Money Market Fund

Safe ATM Banking Tips

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EastWest Peso Money Market Fund

Fraud and Scam Alert

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Lost/stolen card or compromised account? Immediately report the loss/theft of your EastWest Debit, Prepaid or Credit card or any problem with your cards or your accounts, including transactions you have not unauthorized, to EastWest’s 24/7 Customer Service Hotline:

  • Metro Manila: 888-1700
  • Domestic Toll-Free: 1-800-1888-8600

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