Shred or mutilate documents containing your card details before discarding them.
As part of our security policy, EastWest will never require you to surrender your valid credit card to any individual. In case we need to replace your existing card for whatever reason, we will request you to destroy your old card upon receipt of your replacement card.
For your protection, EastWest Credit Card’s Fraud Department is monitoring your transactions 24/7. If our Fraud Analyst identifies any unusual purchasing activity on your credit card, please expect a call from us to verify the transaction. If you cannot be contacted, the Fraud Analyst may decide to block the account until we get confirmation from you.
If you ever become concerned about the safety and security of your credit card account, please do not hesitate to contact us. Our 24-Hour Customer Service Hotline 888-1700 can assist you if you have further questions or inquiries. You can also email us at firstname.lastname@example.org or text EWBCS to 2327 for Globe subscribers or to 0917-8902327 for other networks.
Your security is important to us.