EastWest Payment Channels

  1. EastWest Stores
    Cash or check is accepted at any EastWest Store. Please note that payments made within store hours (Monday to Friday) are posted within 24 hours. Your credit limit will be updated on the next banking day for cash payments and after three (3) banking days for check payments.

    Click here to locate the EastWest branch store nearest you >>

  2. EastWest Online
    EastWest Online is available to EastWest deposit account holders who want to pay online through www.eastwestbanker.com. Direct debit payments made before cut-off (8pm) are posted within 24 hours. Your credit limit will be updated on the next banking day.

  3. EastWest Automatic Debit Arrangement
    If you have an EastWest deposit account, you can use EastWest's Automatic Debit Arrangement to automatically transfer funds from your deposit account to your EastWest Credit Card on your Payment Due Date. You may specify whether to automatically pay the Minimum Payment Due or the Total Statement Balance every due date. Your credit limit will be updated on the next banking day. To enroll for this facility, please visit your EastWest Store of account.

  4. EastWest ATMs
    EastWest ATMs accept direct debit payments if you are an ATM account holder of EastWest or of any Bancnet member bank. Simply follow the instructions on the ATM screen. Payments made before cut-off (12mn) are posted on the next banking day. Your credit limit will be updated two (2) banking days from the date of payment.

    Click here to locate stores with available ATMs >>

  5. EastWest Rural Bank Stores
    EastWest Rural Bank Stores accept cash payments only. Please note that payments made within store hours (Monday to Friday) are posted on the next banking day. Your credit limit will be updated after two (2) banking days from the date of payment.

    Click here to locate the EastWest Rural branch store nearest you >>

EastWest Accredited Payment Channels

The following payment centers accept cash and/or check payments. Payments made at these payment centers are posted on the next banking day. Your credit limit will be updated after two (2) banking days for cash payments and four (4) banking days for check payments.

  1. BANCNET

    1. ATMs (cut-off - 12mn)

    2. www.bancnetonline.com

  2. BDO Branches

  3. SM Bills Payment Centers

    1. SM Hypermarket

    2. Savemore Market

    3. The SM Store

    4. SM Business Service Centers

    5. Selected SM Supermarkets

    6. Selected Watsons Personal Care stores

    7. Selected Walter Mart Malls

Payment Instructions

  1. You or your representative can pay at any Payment Center even without your EastWest Credit Card Statement of Account (SOA). Simply fill out a Payment Instruction Slip which shall be submitted along with your payment.

  2. All check payments should be payable to EASTWEST CREDIT CARD. Please remember to write the name of the Cardholder and the EastWest Credit Card Number clearly at the back of the check. Only on-us or local checks are accepted.

To guide you on where to pay, based on your preferred payment channel, please refer to the table below:

PAYMENT CENTERS WHEN TO PAY
EastWest Payment Channels
1. EastWest Stores On or before your Payment Due Date
2. EastWest Online Banking
3. EastWest Rural Bank Stores At least one (1) banking day before your Payment Due Date
4. EastWest ATMs
EastWest Accredited Payment Channels
1. Bancnet At least one (1) banking day before your Payment Due Date
2. BDO branches
3. SM Bills Payment Centers

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IMPORTANT ADVISORY

Know the details on the conversion of Standard Chartered Bank Credit Card
to EastWest Credit Card.


IMPORTANT ADVISORY
Submission of Basic
Customer Credit Data to CIC

Pursuant to RA 9510 or the Credit Information System Act, EastWest Bank is mandated to submit basic customer credit data and its succeeding updates to the Credit Information Corporation (CIC).

The information will be used by financial institutions and credit reporting agencies authorized by the CIC in evaluating the creditworthiness of prospective and existing customers.




Contact Us

Customer Service
(02) 888-1700

Email us
cards@eastwestbanker.com

Find a Store or ATM