As banks migrate to the more secure EMV technology, there may be instances when your EMV-compliant EastWest Debit Card might not be accepted at other banks’ ATMs. This would be due to differences in phasing of implementation and approach taken by other banks. To avoid inconvenience, please use any of EastWest’s over 580 ATMs nationwide for your ATM transactions. Better yet, instead of withdrawing, use your EastWest Debit Card to pay for purchases at any merchant that accepts Visa.
For more information about EMV, click here.