EastWest Bank Credit Cards webStatement

What is webStatement?

webStatement is an internet-based facility accessible through EastWest Bank's Net Access that enables credit cardholders to view, download and print a copy of their Statement of Account for the last 3 months.

How much does it cost to use webStatement?

webStatement is free of charge.

Do I need any particular software to view, download or print my webStatement?

Yes. You need the following requirements:

  1. Internet access
  2. Valid email address
  3. Adobe Acrobat Reader (free download here).

How can I access my webStatement?

Your webStatement can be accessed via EastWest Bank's Net Access here at www.eastwestbanker.com

New to Internet Banking Facility?

  1. Log on to www.eastwestbanker.com
  2. Click enroll in the Internet Banking Facility Menu
  3. Fill-out enrollment form and click SUBMIT.
  4. Go to the enrolled Net Access account by clicking the PERSONAL button under Internet Banking Facility Menu.
  5. Enter you user ID and password. The screen will show that your enrolled account is still inactive.
  6. An email confirmation will be sent to all enrolled and activated accounts.
Existing Net Access User
  1. Log on to www.eastwestbanker.com
  2. Go to existing Net Access account by clicking PERSONAL button in the Net Access Menu and enter user ID and password.
  3. Click CREDIT CARD ACCOUNTS and MODIFY ACCOUNT
  4. Add your credit card account by entering your card number, personalized account description ( e.g. My Card or Amie's Card ) and expiry date.
  5. Click CREATE
  6. An email confirmation will be sent to all activated accounts.

If I have my existing Internet Banking Facility account, do I need to sign up as a new enrollee?

No. You just need to add your credit card account in your existing Net Access account. See instructions in #3 under Existing Internet Banking Facility User.

How do I view or check my webStatement once my Net Access account has been activated?

  1. Log on to www.eastwestbanker.com
  2. Go to your existing or activated Net Access account and enter your user ID and password
  3. Click CREDIT CARD ACCOUNTS
  4. View, download or print your latest 3 months Statement of Account

Would I still receive my printed Statement of Account if I am enrolled?

Yes, you will still receive your printed monthly Statement of Account.

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IMPORTANT ADVISORY

Know the details on the conversion of Standard Chartered Bank Credit Card
to EastWest Credit Card.


IMPORTANT ADVISORY
Submission of Basic
Customer Credit Data to CIC

Pursuant to RA 9510 or the Credit Information System Act, EastWest Bank is mandated to submit basic customer credit data and its succeeding updates to the Credit Information Corporation (CIC).

The information will be used by financial institutions and credit reporting agencies authorized by the CIC in evaluating the creditworthiness of prospective and existing customers.




Contact Us

Customer Service
(02) 888-1700

Email us
cards@eastwestbanker.com

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