How many FREE Tubs of Popcorn will I be entitled to?
You are entitled to as many as the qualified movie tickets you purchased online for participating Robinsons Movieworld cinemas via the ClickTheCity Mobile App using your EastWest Credit Card and activated EastWest Online Perks during the promo period. The quantity of free tubs of popcorn will be indicated on the e-coupon you will receive.
How can I activate my 'EastWest Credit Card Online Perks’ at the ClickTheCity Mobile App?
You can access 'EastWest Credit Card Online Perks' on the Order Summary/Ticket Purchase Confirmation Page. To activate, just tap “Use your EastWest Credit Card. Get FREE Popcorn” and enter the first 6 digits of your EastWest Credit Card.
I can't see 'EastWest Credit Card Online Perks', what should I do?
Make sure you have the latest ClickTheCity App installed.
Will all movies shown at Robinsons Movieworld qualify for the promo?
Yes, except for Star Wars Rogue One.
I have the latest ClickTheCity App on my phone, but I still can't see 'EastWest Credit Card Online Perks'. What went wrong?
The “Use your EastWest Credit Card. Get FREE Popcorn” tab will only appear if: a) the movie ticket is purchased within the promo period, and b) the selected movie is qualified and Robinsons Movieworld Cinema is on the list of participating branches.
I used my EastWest Credit Card to purchase the movie tickets, but I forgot to activate 'EastWest Credit Card Online Perks' before checking out, will I qualify for the offer and receive a ‘Free Tub of Popcorn’ e-coupon?
No, sorry. To qualify, you need to activate the EastWest Online Perks (“Use your EastWest Credit Card. Get FREE popcorn”) and enter the first six digits of your EastWest Credit Card number everytime you purchase tickets.
I received my confirmation email ticket from Robinsons, but I did not receive the ‘Free Tub of Popcorn’ e-coupon. What do I do?
Make sure that (a) you have purchased a ticket for a qualified Movie and at a participating Robinsons Movieworld cinema during the promo period; (b) you have tapped the “Use your EastWest Credit Card. Get FREE Popcorn” tab and entered the first 6 digits of your EastWest Credit Card number and used the same EastWest Credit Card to purchase your tickets. If you have properly complied with the promo requirements, please check App Inbox, and select Coupons tab. If e-coupon is not found, kindly email us at firstname.lastname@example.org so we can assist you.
I inadvertently pressed ‘Claim’ on the ‘Free Tub of Popcorn’ e-coupon, can I still claim the popcorn even if it says ‘Claimed’?
No, sorry. Only ‘unclaimed’ coupon will be processed by the Robinsons Movieworld Snackbar.
Can I use a screenshot of the e-coupon to claim my ‘Free Tub of Popcorn?’
No, sorry. You need to show the coupon that you access on ClickTheCity App, with the moving background.
Can I claim the “Free Tub of Popcorn” even without the EastWest Credit Card I used to purchase the Robinsons Movieworld movie ticket online?
No. You must present the EastWest Credit Card you used to purchase the Robinsons Movieworld movie ticket online via the ClickTheCity Mobile App.
I forgot to claim the free popcorns on movie day, can I still claim?
You can claim your free popcorn until February 24, 2017.
Per DTI-FTEB Permit No. 14184, Series of 2016