Universal Studios Japan Lounge

The promo is open to EastWest JCB Platinum Credit Cardholders whose accounts are active, current, and in good credit standing. Cardholders in good credit standing are those with EastWest JCB Platinum Credit Cards which are not reported lost or stolen, whose accounts are not delinquent, not under investigation due to suspected fraud, and those who have not violated any of the Terms and Conditions governing the Issuance and Use of EastWest JCB Platinum Credit Cards.

Promo Period:
Promo runs until March 31, 2025.

Terms and Conditions:

1. Visit the Universal Studios Japan JCB Lounge reservation site: https://parklounge.reservation.jcb/lounge/member/en/usj/reserve/loungeReserveTop.html to book your reservation using your EastWest JCB Platinum Credit Card. 

2. Agree to the terms of service on the lounge reservation website and enter your information (name, card number, date of birth, and e-mail address).

3. You will receive an e-mail with a confirmation code. Enter the confirmation code on the lounge reservation page and proceed.

4. You will then receive a reservation completion email.

5. On the day of your visit, please show the EastWest JCB Platinum Credit Card you used to make a reservation and the reservation completion email (or the reservation number you were issued when the reservation was completed) at the Universal Studios Japan JCB Lounge.

6. Prior reservation is required for the Universal Studios Japan JCB Lounge. The lounge cannot be used without a reservation.

7. Same-day reservations cannot be accepted. Please complete your reservation by 11:59PM the day before you wish to use the lounge.

8. Please check the lounge reservation site or the reservation confirmation email for details on using the lounge.

9. Reservation changes and cancellations can be made via the lounge reservation site up to 11:59 PM the day before you wish to use the lounge. Please select “Check/Edit/Cancel Reservation” on the lounge website and follow the on-screen instructions.

10. Reservations can be made no sooner than one month before the day you wish to use the lounge.

11. Reservations may not be available due to prior bookings.

12. Rest duration is up to 20 minutes from the reserved time. If you arrive after your reserved time, your rest time may be reduced and you may not be able to use the services.

13. If you cancel without permission you will be considered as having used the Universal Studios Japan JCB Lounge and having used the rights to your reservation.

14. The reservation method is subject to change without notice.

15. JCB is not responsible for any issues or damages that arise in the Universal Studios Japan JCB Lounge. Thank you for your understanding.

16. The use of the EastWest JCB Platinum Credit Card in connection with this promo is subject to the Terms and Conditions governing the issuance and use of the EastWest JCB Platinum Credit Card. 

For any concern, inquiry on the promo or concerns on the EastWest JCB Platinum Credit Card account or Cardholder's eligibility, Cardholders may contact EastWest's 24-Hour Customer Hotline at (+632) 8888-1700 or e-mail cards@eastwestbanker.com.