Promo Mechanics
The promo is open to EastWest JCB credit cardholders whose accounts are active, current, and in good credit standing. Cardholders in good credit standing are those with EastWest JCB credit cards which are not reported lost or stolen, whose accounts are not delinquent, not under investigation due to suspected fraud, and those who have not violated any of the Terms and Conditions governing the Issuance and Use of EastWest JCB credit cards.
JCB Plaza Call Center (toll-free, 24/7)
Call for travel information, special offers, merchant information, reservation service, and emergency assistance or help in Chinese, Korean, English, and Thai.
Area | Phone Number | |
Asia | China | 4001 - 200103 |
Hong Kong | 800 - 968 - 699 | |
Indonesia | 0800 - 1504025 | |
Japan | 0120 - 500 - 544 | |
Korea | 00308 - 491 - 0274 | |
Philippines | 1 - 800 - 1 - 322 - 0317 | |
Singapore | 800 - 492 - 2677 | |
Taiwan | 00801 - 49 - 1815 | |
Thailand | 180001481 | |
Vietnam | 120 - 32569 | |
Americas | Guam Hawaii United States |
1 - 800 - 491 - 294 |
Please call this number, +81-3-6625-8379 (toll number) if you cannot use the toll-free numbers above. There may also be problems with the local telephone service in the area you are calling from. Please be advised that you will be charged for your call.
JCB Platinum Concierge Desk
Available 24/365 for exclusive Platinum restaurant and golf course reservations, sightseeing, entertainment, and support for credit card-related emergencies.
- 800 - 967 – 074 (toll free for calls from Hong Kong)
- 800 - 492 – 2681 (toll free for calls from Singapore)
- 4001 – 200102 (toll free for calls from China)
- 00308 - 491 – 0275 (toll free for calls from Korea)
- 00801 - 49 – 1216 (toll free for calls from Taiwan)
- 0800 – 1504015 (toll free for calls from Indonesia)
- 1800014815 (toll free for calls from Thailand)
- 120 – 32506 (toll free for calls from Vietnam)
- 1 - 800 - 1 - 322 – 0160 (toll free for calls from Philippines)
- 0800 – 291481 (toll free for calls from Austria)
- 0120 – 852613 (toll free for calls from Japan)
Please call this number, +81 - 3 - 6625 - 8378 (when calling from outside Japan) or
03 - 6625 - 8378 (when calling from Japan) if you cannot use the toll-free numbers above.
There may also be problems with the local telephone service in the area you are calling from. Please be advised that you will be charged for your call.
Hertz
Save 10% OFF an affordable rate or 5-20% OFF a regular standard rate.
Countries | Name of Country/Area | Save 10% OFF an affordable rate | 5-20% OFF a regular standard rate |
North America | |||
Canada | Y | Y | |
United States | Y | Y | |
Pacific Ocean Oceania | |||
Australia | Y | Y | |
Guam | Y | Y | |
Northern Marina Islands | Y | Y |
- The discount may not be available depending on timing, areas, vehicle types, etc.
- The details may change without notice.
- Due to the wide range of prices, the discount is available only in two categories: an already-discounted price and a regular price, etc.
Visit the Hawaii Hertz website to learn more: https://offer.hertz.com/offers/index.jsp?targetPage=JCB-HAWAII-INDEX-EN.jsp&dialect=jaJP&id=32723
Visit the Guam Hertz website to learn more: https://offer.hertz.com/offers/index.jsp?targetPage=JCB-GUAM-EN.jsp&dialect=jaJP&id=32723
JCB Global Wi-Fi
- WiFi router rental and internet access only 550 yen/day (excl. tax) for JCB cardmembers.
- No extra fees on pickup and return.
Note: Option fees may apply. Customer is responsible as provided for by contract with the service provider for compensation in the event of loss or damage to the router.
Visit https://jcbglobalwifi.jp/en/ to apply and learn more.
The use of the EastWest JCB Credit Card in connection with this promo is subject to the Terms and Conditions governing the issuance and use of the EastWest JCB Credit Card. For any concern, inquiry on the promo or concerns on the EastWest Visa Credit Card account or Cardholder's eligibility, Cardholders may contact EastWest's 24-Hour Customer Hotline at (+632) 8888-1700 or e-mail cards@eastwestbanker.com.
Apply for EastWest Credit Card?
With a variety of options to suit different needs, EastWest Bank offers competitive rates, valuable rewards, and excellent customer service.