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Promo Mechanics

  1. The promo is open to all active EastWest Platinum, World, and Infinite Credit Cards (“Cardholders”) in good credit standing*.

  2. Promo period is from November 14 to December 29, 2024.

  3. Credit cardholders can avail 50% OFF on lunch and dinner buffet using their qualified EastWest Elite credit card at The Grand Kitchen at Grand Hyatt Manila with the following operating hours. 

OUTLET

MEAL PERIOD

DAY

TIME

 

The Grand Kitchen

Lunch

Thursday to Saturday

12:00 PM to 2:00PM

Lunch

Sunday

12:00 PM to 2:30PM

Dinner

Thursday to Saturday

5:30 PM to 9:30 PM

  1. Promo is valid for a minimum of 2 and a maximum of 10 full paying guests. Maximum discount is capped at P15,000 per single receipt excluding drinks.

  2. Promo is available from Thursday to Sunday. Blackout dates apply on December 24-25, 2024.

  3. The offer is not valid for exclusive events.

  4. Cardholders must present their EastWest Elite credit card prior to payment and must inform the representative/s that they will avail of the offer.

  5. Only one (1) EastWest Elite credit card may be used to avail the promo offer. Promo offer can be availed in a single-receipt purchase transaction only per table per visit. Splitting of transactions is not allowed.

  6. Advance reservation is required to guarantee seats. Reservation may be done online through bit.ly/TheGrandKitchen  or call +632 8838 1234 to reserve.

  7. A 50% down payment is required to guarantee seats for a group of 10 pax and above. A qualified EastWest Elite credit card is required to pay for the down payment as quoted by The Grand Kitchen.

  8. The offer cannot be exchanged for other items or discounts and cannot be used in conjunction with upgrade certificates, current promotions, menu bundles, packages, Privilege and VIP cards, and any other discount as mandated by law, regulation, or ordinance.

  9. All other fees pertaining to the transaction, such as service charges and other applicable taxes will be shouldered by the Cardholder.

  10. World of Hyatt members are not eligible to redeem points for this special offer.

  11. In the purchase of goods and services which are on promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.

  12. The offer is non-transferable and is not convertible to cash or gift certificates.

  13. Issues related to the Grand Hyatt transaction should be directed to and will be resolved by Grand Hyatt.

  14. EastWest makes no representation for Grand Hyatt and all feedback regarding the quality of the goods and services provided should be directed to the respective merchant.

  15. By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.

  16. For any inquiry on the promo or concern on the card account, Cardholders may email cards@EastWestbanker.com.

  17. Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Card shall apply.

  18. All questions or disputes regarding the Cardholder's eligibility for the promo shall be resolved by EastWest. In case of disputes relating to the promo, the decision of EastWest and Grand Hyatt shall be conclusive with the approval of DTI.
     

* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.

 

Per DTI Fair Trade Permit No. FTEB-206963, Series of 2024.

For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e-mail cards@EastWestbanker.com.

EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph

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