Promo Mechanics
The promos are open to EastWest Mastercard credit cardholders whose accounts are active, current, and in good credit standing. Cardholders in good credit standing are those with EastWest Mastercard credit cards which are not reported lost or stolen, whose accounts are not delinquent, not under investigation due to suspected fraud, and those who have not violated any of the Terms and Conditions governing the Issuance and Use of EastWest Mastercard credit cards.
Promo Period:
Promo runs until December 31, 2024.
Claiming of prizes is until February 28, 2025.
Terms and Conditions:
- To join the Promotion, cardholder must tap a valid EastWest Mastercard credit card for a
- minimum Php 5,000 single-receipt straight or installment purchase at any SM Store branch nationwide. Get a chance to instantly win Php 100,000 or Php 5,000 SM Gift Pass.
- Valid for in-store and Personal Shopper card-present transactions.
- Transactions paid via iPay88 / email billing are excluded in the promo, as well as cardholders whose accounts are suspended or terminated are not eligible to join the promotion.
- There will be 100 winners of Php 100,000 worth of SM Gift Pass and 1,000 winners of Php 5,000 SM Gift Pass nationwide.
- Winners of Php 100,000 worth of SM Gift Pass may shop within the scheduled shopping day.
- Upon completing the minimum single-receipt transaction of Php 5,000 using Mastercard, if the customer won: a winning stub will be generated after the qualified tape receipt indicating which prize the customer has won the Php 100,000 or Php 5,000 worth of SM Gift Pass.
- Promotion is only available in SM Store. Transactions made in other SM Retail Affiliates are not qualified to join the promo and win any prize.
- Prize is non-convertible to cash.
- Purchase of cell cards, phone cards, SM Gift Cards, SM Gift Pass, Concert Tickets, Returns, Bills Payment Products, and other products at the Customer Service Counter are not qualified for this promotion.
- Splitting of transactions is prohibited and shall not be allowed for redemption.
How to claim the prize:
- For Instore Transactions - winner (Cardholder) must present the following documents at the
- Customer Service Counter (BCO) of the SM Store where the transaction was made. Customer Service Manager must verify the winning transaction prior to awarding of prizes to the cardholder:
- Original Winning Transaction Receipt
- Original Winning Charge Slip
- Original Winning Stub
- Winning Mastercard Card Used
- Valid ID
- For Personal Shopper Transactions - SM Store Branch rider/designated driver will release/deliver the Prize to the winner. If Authorized representative will claim the prize, the following must be presented:
- Original/Photocopy Valid ID of the winner
- Original Valid ID of the Representative
- Original Winning Transaction Receipt
- Original Winning Stub
- Original Winning Charge Slip
- Winner must surrender and sign the original winning stub.
- The Transaction receipt and winning charge slip should be marked/stamped "CLAIMED" upon release of Prize.
- Cardholder can only claim his/her Prize at the same branch of the SM Store where transaction was made.
- SM Store and Mastercard will not replace lost or damaged prizes caused by the winner (cardholder).
- SM Store and Mastercard Philippines reserves the right to disclose and publish names, photos an other information of the winners in any mode or manner as they deem appropriate.
- Employees of SM Store, SM Retail Inc., Mastercard, and its accredited advertising agencies and suppliers, and their family relatives up to 2nd degree of consanguinity or affinity are disqualified from participating in the promotion.
- The use of the EastWest Mastercard Credit Card in connection with this promo is subject to the Terms and Conditions governing the issuance and use of the EastWest Mastercard Credit Card.
For any concern, inquiry on the promo or concerns on the EastWest Credit Card account or Cardholder's eligibility, Cardholders may contact EastWest's 24-Hour Customer Hotline at (+632) 8888-1700 or e-mail cards@eastwestbanker.com.
Per DTI Fair Trade Permit No. FTEB-205510, Series of 2024.
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